LAST UPDATED AUGUST 7, 2026

Privacy

Starter policy for legal review. This copy is not a substitute for advice from qualified counsel.

LinesFly is a web product of Lead Better LLC designed to collect only the information needed to operate a walk-in line. That may include a customer’s name, optional mobile number or email, selected service, configured intake answers, and operational timestamps.

How information is used

Queue information is used to keep a customer’s place, provide browser updates, send consented transactional notifications, operate the staff queue, prevent abuse, and produce practical aggregate analytics for the business.

Visibility and sharing

Customers receive an opaque private status link. Public queue pages never list customer names, phone numbers, ticket details, or intake answers. Businesses can access only their own organization’s information. Service providers such as hosting, messaging, email, and billing vendors process limited data under their own terms.

Retention and deletion

Customer-identifiable queue details are anonymized after 90 days while non-identifying operational totals may remain. Organization deletion disables access immediately and schedules tenant-data purge after a seven-day recovery window. Some billing, suppression, and consent records may be retained when legally required.

Contact

Privacy questions can be sent to privacy@linesfly.com.